Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Wednesday: 7:30 a.m. – 4:30 p.m.
Thursday: 7:30 a.m. – 1:30 p.m.

Our Scheduling Goals

We recognize that most of our patients have obligations during the day, usually involving work and school. When active orthodontic treatment begins, you will see Dr. McDermott usually every four weeks, and some of these appointments may conflict with work or school schedules. Our goal is to have as few of these inconveniences as possible. To help us achieve our goal, we have devoted considerable time and effort to establishing the following scheduling guidelines.

Shorter Appointments

You may be amazed at how quickly some technical adjustments can be made. These quick appointments can be scheduled at various times during the day. As you can imagine, before and after school appointments are booked heavily so that as many patients as possible do not have to miss work or school. The schools in the area accept orthodontic appointments as a valid excuse, as they understand that it is a critical part of a child’s total health and well-being. We suggest that school appointments be scheduled to miss study halls, lunch and different classes each month, so as not to put an undue burden on any one particular class.

Longer Appointments
Longer appointments are scheduled during school and work hours. In this way, an entire afternoon is not committed to one or two patients. Instead, we are able to accommodate as many patients as possible.

Emergency Appointments
Emergency time is held open during each working day so that we may schedule you as soon as possible during normal hours. Please understand that although we try to keep a variety of emergency times available, we may not be able to offer you your “ideal” time for an emergency appointment. Our goal is to accommodate you as soon as possible based on the urgency of the situation.